A Few Winter Housekeeping Things
It's that time of year again: along with the beauty of winter comes...the cold. Every year we play it by ear a bit, and we adjust as we need to, but as we start seeing lower and lower temperatures, we have a few changes to how we send out packages containing ink. Most of you who have been with us for a while know what's coming, with the colder weather. You can read more details from last winter's blog post, but the gist of it is:
- Packages containing ink will be sent to the post office for pick-up. If you're willing to accept the risk of any damage and have it delivered directly to the shipping address, just let us know in the comments.
- Full bottles of ink may have a portion siphoned off into a plastic vial, to decrease the chance of glass breaking if the ink inside freezes and expands. We've historically done this with Noodler's and Diamine.
- Cartridges may burst, and unfortunately there's nothing we can do about this. Last year we had to do many, many refunds on orders with cartridges. Order them early, folks!
***And lastly! We're up for BlogTO's Best Card, Paper and Stationery Shop in Toronto. We'd love your support! It's pretty crazy to think about how far we've come - when we first opened our doors now almost five years, we were babies and had no idea what we were doing. We've had a lot of adventures since then, some hairy moments, a few ink spills and a lot of joy. And now we have real babies. Thanks for coming along for the ride, and for everything you all do to support us everyday. You can vote here: http://www.blogto.com/city/2017/11/your-favourites-new-categories-november20-2017/